Robert Hill
Systems Administrator
Hello and welcome to my page. There's not much here other than a brief summary about me, my resume, and a contact form.
I am a systems administrator with 12 years of experience working for a medium-sized business in the medical device industry and 2 years working with a managed service provider. I am experienced at installing, maintaining, and providing support for servers, networks, and desktops. I also have experience working within a software development team as a software tester.
Summary
Professional systems administrator with 12 years of experience providing desktop support, network configuration, and server administration to a company within the medical device industry. Experienced at administrating Linux and Windows servers, supporting Windows desktops in an Active Directory environment, and managing cloud-hosted services.
Employment History
Information Technology Contractor
Aug 2019 - Sep 2019
EchoNous
- Migration of on-premise services and AWS-hosted services to the Azure cloud platform.
- Reconfigure migrated services to utilise Azure authentication and access controls.
- Document migrated systems including their function, configuration, and maintenance requirements.
- Develop and perform testing procedures to ensure proper functioning of migrated systems.
- Train staff to handle on-going processes and activities related to the migrated services.
Information Technology Contractor
Apr 2019
OncoRes Medical
- Installed Atlassian products (Jira, BitBucket, Crucible) and Jenkins in AWS to provide a software development platform.
Systems Administrator
Sep 2006 - Feb 2019
Signostics
- Managed Signostics' IT infrastructure across offices located in Adelaide, Seattle, and London.
- Configured, installed, and maintained network equipment including routers, switches, wireless access points, and printers.
- Managed Ubuntu Linux servers, Windows servers, Windows desktops in an Active Directory environment, Apple MacBooks, Android mobile devices, and AWS cloud-hosted services.
- Provided instruction, support, and troubleshooting to both internal users and external customers.
- Performed day-to-day administrative tasks such as managing users in Active Directory and Office 365, applying operating system updates, and managing software licensing.
- Developed scripts and deployed services to assist with regular server administration tasks. Deployed Puppet to automated management of Linux servers. Developed Bash, Python, and Ruby scripts for Linux servers, and developed batch files and PowerShell scripts for Windows servers.
- Implemented and performed regular validation of the backup and disaster recovery system. Documented and maintained records as required by the quality management system. Migrated from an on-site/off-site physical media rotation system to an AWS cloud-hosted storage solution.
- Deployed Checkmk / Nagios network monitoring services to track metrics and provide notification on network health status across multiple sites.
- Provided level 1 support for managed VoIP phone system. Managed users and configured features such as voicemail, hunt groups, and call forwarding.
- Developed policies and procedures for IT systems usage and administration. Audited and maintained records showing compliance as required by the quality management system.
- Developed and maintained multiple web sites to third-party design specifications using PHP, HTML, CSS, and JavaScript.
- Performed regression testing, new feature testing, and quality control for the software engineering team. Participated in the software sprint cycle and scrum meetings.
- Participated in internal audits of Signostics' quality management system. Assisted the Quality and Regulatory Manager by reviewing records and auditing the internal auditing procedure.
- Performed quality control and inspection of Signostics’ manufactured devices and packaged products.
Education
Bachelor of Computer Science
2002 - 2004, The University of Adelaide
Get in Touch?
The easiest way to contact me is via email. Fill out the form below to send a message to me and I'll get back to you as soon as possible.